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Consultations

Personalised Skincare Consultation

Your skin is unique. Your routine should be too.

Not sure which products are right for you? Our personalised skincare consultation is designed around your skin, your concerns and your goals.

We’ll help you create a tailored skincare routine, selecting the most suitable products from across our Calm, Glow and Recovery systems. Your recommended routine may combine products from different systems where this provides the best fit for your individual needs.

Whether you’re looking to soothe sensitivity, improve hydration and radiance, support stressed skin, or address a combination of concerns, you’ll receive practical, personalised guidance to help you build a routine that works for you.

Your skin. Your concerns. Your personalised routine.

Choose How You’d Like to Consult

We offer two convenient ways to receive personalised skincare guidance. Choose whichever option best suits how you would like to discuss your skin and skincare needs.

Book a Personal Consultation

Choose a personal consultation if you’d prefer to discuss your skin directly with Michelle. You’ll have the opportunity to talk through your current routine, skin concerns and what you would like to achieve, with Michelle able to ask questions as you go.

Following your consultation, you’ll receive personalised guidance and product recommendations based on your individual needs.

This option may suit you if you:

  • prefer a personal conversation;
  • have several questions you’d like to discuss;
  • aren’t quite sure how to describe your skin concerns; or
  • would find it easier to work through your skincare needs together.

Book Your Consultation

Email Skincare Consultation

Prefer to provide the details in your own time? Our Email Skincare Consultation lets you tell Michelle about your skin, current routine and concerns using our secure consultation form.

You can include photos to help Michelle understand your concerns. If she needs further information or clearer, more focused photos before preparing her recommendations, Michelle can contact you securely through the consultation.

Once she has the information she needs, Michelle will prepare your personalised skincare guidance, including your recommended routine and suitable Tru2u Skincare products.

This option may suit you if you:

  • prefer communicating in writing;
  • would like time to consider and describe your concerns;
  • want to provide photos as part of your consultation; or
  • prefer the convenience of completing your consultation whenever it suits you.

Start Your Email Consultation

Book Your Consultation

Choose a convenient appointment time below for your personalised skincare consultation and take the first step towards a skincare routine tailored to you.

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Prefer an Email Consultation?

Complete the form below and tell us about your skin, your current routine and the concerns you would like help with. Michelle will personally review the information you provide and contact you if she needs anything further before preparing your personalised skincare guidance.

PERSONALISED SKINCARE

Email Skincare Consultation

Tell us about your skin, current routine and concerns. Michelle will review your information and respond with personalised skincare guidance.

Fields marked * are required.

About you

Start with your contact details so we know where to send your consultation.

Your skin & concerns

Select any concerns that apply. You can choose more than one.

Main skin concerns

Photos optional

Clear, makeup-free photos in natural light can help with your consultation. You may upload up to 3 JPG, PNG or WebP images, maximum 5 MB each.

Your information is used to prepare and respond to your consultation.

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